FREQUENTLY ASKED QUESTIONS
Can’t find your question? Please contact us directly.
HOW DO I APPLY A COUPON OR PROMOTION TO MY ORDER?
Coupons are to be applied upon checkout in the Order Summary section. Space 93 coupons are subject to exclusions. Exclusions can be found at the bottom of emails or the back of coupons. Exclusions are generally denoted by asterisks.
WHEN WILL MY ORDER SHIP?
Please allow 3 - 21 business days for order processing, shipping, and delivery.
Please see COVID-19 UPDATES as shipping has been impacted.
CAN I CANCEL MY ORDER AFTER I’VE CLICKED SUBMIT?
Yes, if you have changed your mind, you have 1 business day from the time of purchase to change/cancel any order. Please feel free to contact us at firstname.lastname@example.org between the hours of 10am to 8pm Central Standard Time. At this time, we are unable to cancel orders outside of our hours of operation.
WHAT’S YOUR RETURN POLICY?
You have 30 days from delivery to initiate a return request. Dates are verified via tracking numbers from our fulfillment partners. Depending on the reason for return you may be responsible for shipping and handling charges. For more information, please contact us.